Operations - Warehouse Manager - Johannesburg, South Africa

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The sole responsibility of the Operations Manager will be to plan and manage their production.
You will be expected to plan and execute all the manufacturing, in-house branding and packaging and dispatch.
You will ensure the operational efficiency is maintained and improved.
Achieve performance KPI Targets.
Maintain key supplier and manufacturing relationships.
Work additional hours as and when required in order to complete the task at hand.

PRODUCTION MANAGEMENT SYSTEM:
Liaising with the developer to ensure that the production system is completely operational and functioning properly to run thr company production.

Updating and creating workflows to ensure all steps have been followed and that the production flow has been optimised.
Uploading stock and prices.

PRODUCTION MEETING
Attend Daily Sales Team Production meeting to determine customer requirements and manufacturing options.
Provide time estimates for custom made orders.
New Orders: Complete electronic job cards, instruct DTP department.
Schedule the preparation & dispatch of all raw materials required.

                   PRE - PRODUCTION PLANNING
Plan and implement the production schedule daily / weekly.
Prioritize jobs, attention to delivery deadlines & client commitments. 
Assign TASKS & TIME frames to Warehouse staff, delegate and manage the team effectively.
Coordinate the Production Flow for multiple orders.
Plan the product Branding Schedule
Schedule all drivers’ deliveries and collections and route planning.
Plan all freight collections & deliveries locally and internationally.

WORK IN PROGRESS:
Update on each job in production, progress on artwork finalisation.
Manage our manufacturers and suppliers, obtain regular progress updates.
Management of the production team, constant follow-ups and feedback discussions.
Monitor all jobs to ensure they will finish on time, ensuring optimum productivity.
Troubleshooting problems that occur during production, including staff shortages and machinery malfunctions.

STOCK PLANNING
Plan stock holding production to maintain agreed stock levels.
Retail Orders: Ensure adherence to their 24 – 48hr turn around.

QUALITY CONTROL
Resolve quality issues and manufacturing challenges.
Ensure that product quality standards are maintained.
Sign Off branded product samples.
Plan the QC / Branding / Packaging Slot

CUSTOMER COMMUNICATION
Communicate directly with the customer with manufacturing updates, delivery dates etc.
General Customer Service – client liaison.

Key Skills
Highly motivated, enthusiastic, and self-starter individual.
Must be proactive and take initiative
Resourceful and innovative.
Excellent communication skills & interpersonal skills
Confident, presentable, high energy.
Excellent IT system skills.