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Operations Development Manager - South Africa

  • Harare, Zimbabwe

Job Details

Job ID: #10519
Job Location South Africa
Company Type Transport / Shipping / Logistics
Job Role Operations Development Manager
Joining Date ASAP
Employment Type Full Time
Monthly Salary 50000 Benefits

Preferred Candidate

Career Level Middle Management
Years of Experience 5
Residence Location South Africa
Gender Not Specified
Nationality S.A Citizen or Work Permit Required
Degree Relevant Degree or Dipolma

Job Description

  • Job Status: Open

Our Client is looking for experienced, motivated Operations Manager To establish and maintain new and existing corridors in the identified territories, ensuring compliance with all regulatory requirements while delivering on business initiatives and enhancing growth and profitability.

Corridor and Business Development
• Initiate the setup of new corridors;
• Proactively support the fast and efficient rollout of the corridor development plans post the initial set-up.
• Identify new business (product and service) development opportunities and prioritize them by ROI within both new and existing corridors;
• Identify and actively pursue new business (product and service) development opportunities prioritized by ROI within both new and existing corridors.
• Support the Regional, Operations Services and IT Managers with special focus to enable the conversion of both new and existing products to be fully automated financial technology/online payment solutions to enable the minimising of manual/physical intervention/work required;
• Monitor product profitability and actively implement cost saving where possible, taking advantage of identified growth opportunities.
• Manage ad hoc projects where required, including ensuring the profitability of the project. Accounts Services (& Operations)
• Customer & Supplier Service Centre (Support) managed, monitored and improved by ensuring quality, fast and reliable service;
Competitor Activity
• Monitor and stay in touch with origination and evolution of all existing and new competitors to ensure we stay a step ahead.
Service Stations (stations)
• Development/design of Corridor Development -related best practice service level agreement;
• Monitoring and completing an annual audit to ensure up to date service level agreements are in place for all service stations and ensuring adherence and compliance to those;
• Provide support and input into both the development/design and prioritising according to ROI of all new software and hardware development by the IT Manager as required for both new and existing products and services/integration;
• Support the growth of existing customer utilisation of both existing and new corridors, products and services by ensuring understanding of performance by product and service by customer, service point, branch, diesel truck park and country;
People/Human Resources (HR)
• Lead, manage, implement and execute across People/Human Resources (HR), Accounts Services, Operations, Corridor Development, Business Development, Corporate Affairs, IT, Sales & Marketing, Finance, Regulatory, Compliance,
Governance, Legal and Competitor elements of the business within your assigned function of responsibility.
Competitor Activity
• Monitor and stay in touch with origination and evolution of all existing and new competitors to ensure we stay a step ahead.

Key Skills
? Demonstrated effectiveness in all the areas outlined in the roles and responsibilities
? Good understanding of commercial legislation across multiple African territories
Analytical Thinking: ability to identify issues, obtains relevant information, relate and compare information from different sources, and identify alternative solutions
? Building Partnerships: ability to develop and use collaborative relationships to ensure that the work goals are achieved
? People Management: ability to effectively manage and evaluate the performance of reporting staff members and/or consultants
? Strong interpersonal skills: ability to communicate and work well in a team environment as well as on an individual basis
? Strong customer focus: dedication to meeting the expectations and requirements of the customers; gets first-hand customer information and uses it for improvements in products and services; talks and acts with customers in mind
? Charac

  • Job Role: Operations Development Manager
  • Industry: Accountancy / Finance
  • Salary: 50000 Benefits

Required Skills

5 Years of Experience
Sales/ Project Management/ Business related Qualification or equivalent
? Valid Passport and Drivers License? Previous experience in a company reporting into a group structure is an advantage
Minimum 5 years of experience in a similar position
? Previous experience in multiple currencies is required
? Logistics, Financial Services, Financial Technology or Consumer Financial Services experience preferred
? Previous experience in XERO Accounting Software and PaySpace is an advantage

Additional Requirements

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