Retail Operations Associate - Kenya - Kenya
- Harare, Zimbabwe
|Job Role||Retail Operations Associate - Kenya|
|Employment Type||Full Time|
|Career Level||Senior Management|
|Years of Experience||5|
|Nationality||Kenyan or East African Nationalities|
|Degree||Bachelors degree in Business Management, Retail Operations, or similar related field|
The Retail Operations Associate will play a key role in the establishment and success of this new team. By 2030, we aim to transform every farming community in Kenya, and serve more than 1.5 million Kenyan farm families. In order to achieve this ambitious goal we are planning to expand our pilot rural retail model. This will allow us to provide our farm inputs and services to farm families on a cash-sale basis, rather than requiring the farmer to enroll for a loan.
The Retail Operations Associate will report to the Operations Lead and will help expand the retail operations from the current 10 shops up to 100 by the end of 2020.
Develop and implement systems and processes to promote efficient daily retail operations in multiple shops spread across a wide geographical area;
Develop trainings and management tools for shop staff to deliver excellent customer service, and great professional development for our staff;
Manage a rapidly growing team across the shops, investing in their professional growth.
Work with our recruitment team to recruit and build the Retail Operations team in line with the expansion plan;
Meaningfully contribute to the evolution of this rural retail model from a proven pilot to a fully operational model, operating across Kenya.
Candidates who fit the following criteria are strongly encouraged to apply:
5 years of experience in Retail Operations;
Bachelors degree in Business Management, Retail Operations, or similar related field
Experience delivering consistent and scalable retail experiences;
Experience managing work across multiple sites across a wide geographic area;
Experience managing the daily operations of a retail business.
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