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Retail Operations Associate - Kenya - Kenya

  • Harare, Zimbabwe

Job Details

Job ID: #10507
Job Location Kenya
Company Type Agriculture
Job Role Retail Operations Associate - Kenya
Joining Date ASAP
Employment Type Full Time
Monthly Salary Negotiable

Preferred Candidate

Career Level Senior Management
Years of Experience 5
Residence Location Kenya
Gender Not Specified
Nationality Kenyan or East African Nationalities
Degree Bachelors degree in Business Management, Retail Operations, or similar related field

Job Description

  • Job Status: Closed

Our Client is looking for a Retail Operations Associate to join their team based in Kenya.

The Retail Operations Associate will play a key role in the establishment and success of this new team. By 2030, we aim to transform every farming community in Kenya, and serve more than 1.5 million Kenyan farm families. In order to achieve this ambitious goal we are planning to expand our pilot rural retail model. This will allow us to provide our farm inputs and services to farm families on a cash-sale basis, rather than requiring the farmer to enroll for a loan.
The Retail Operations Associate will report to the Operations Lead and will help expand the retail operations from the current 10 shops up to 100 by the end of 2020.
You will:
Develop and implement systems and processes to promote efficient daily retail operations in multiple shops spread across a wide geographical area;
Develop trainings and management tools for shop staff to deliver excellent customer service, and great professional development for our staff;
Manage a rapidly growing team across the shops, investing in their professional growth.
Work with our recruitment team to recruit and build the Retail Operations team in line with the expansion plan;
Meaningfully contribute to the evolution of this rural retail model from a proven pilot to a fully operational model, operating across Kenya.

Key Skills

  • Job Role: Retail Operations Associate - Kenya
  • Industry: Retail / Wholesale / FMCG
  • Salary: Negotiable

Required Skills

5 Years of Experience
We are seeking an exceptional professional with 5 years of work experience and ideally a demonstrated passion for our mission.
Candidates who fit the following criteria are strongly encouraged to apply:
5 years of experience in Retail Operations;
Bachelors degree in Business Management, Retail Operations, or similar related field
Experience delivering consistent and scalable retail experiences;
Experience managing work across multiple sites across a wide geographic area;
Experience managing the daily operations of a retail business.

Additional Requirements

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