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Mobile Money and Repayment Lead - Rwanda - Rwanda

  • Harare, Zimbabwe

Job Details

Job ID: #10504
Job Location Rwanda
Company Type Agriculture
Job Role Mobile Money and Repayment Lead - Rwanda
Joining Date ASAP
Employment Type Mornings Only
Monthly Salary Negotiable

Preferred Candidate

Career Level Middle Management
Years of Experience 3
Residence Location Rwanda
Gender Not Specified
Nationality Rwandan
Degree Bachelor’s degree

Job Description

  • Job Status: Closed

Our Client is looking for a Mobile Money and Repayment Lead to be based in Rwanda


We are looking for a Repayment Operations Team Lead on the Field Operations team to oversee our micro-finance loan portfolio.
You will create the annual repayment strategy and oversee its implementation throughout the year with the goal of increasing sustainability, scale and access to credit for Rwandan farmers. You will also manage our Mobile Money systems to implement cashless loan payments for our farmers. We have rapid scale goals, and ensuring a sustainable program through loan repayment is an important part of achieving the scale that we are aiming for. You will report to the Field Operations Execution Lead.
As Repayment Operations Team Lead, you will:
Strategy:
? Build our yearly repayment strategy to achieve 100% repayment of our micro-finance loan portfolio
? Conduct field research, develop new interventions and manage new trials to improve our repayment strategy
? Create postmortem reports at the end of each loan season to understand past performance
? Create contingency plans to maintain repayment performance in case of unforeseen circumstances and events
? Be a partner for organizational leadership, keeping them updated on repayment progress and working with them on development of strategy and contingency planning Communication & Training
? Lead the Repayment Team in creating all repayment related training and materials for our field-based staff
? Ensure that the field team understands and is implementing the repayment strategy by working closely with the Execution Team
? Engage frequently with the Regional Leads and Field Directors to communicate strategy, gather feedback and understand the situation in the field
Execution:
? Manage ~3 staff members on the Repayment Team with weekly check ins, career reviews and professional development
? Work through your Repayment Team to implement the repayment strategy. This includes delivery of repayment incentives, sending SMS communications, responding to call center inquiries and other similar tasks
? Manage the weekly Repayment Dashboard to communicate performance and goals
? Manage our Mobile Money systems: projects include improving farmer adoption, network coverage, float, site expansion and building strong relationships with your counterparts at Rwandan telecommunications


Key Skills

  • Job Role: Mobile Money and Repayment Lead - Rwanda
  • Industry: Accountancy / Finance
  • Salary: Negotiable

Required Skills

3 Years of Experience
Qualifications
We are looking for professionals with 3 to 5 years of work experience and a passion for international development. Candidates who fit the following criteria are encouraged to apply:
? Strong work experience at similar organizations. A background in micro-finance, mobile money, or loan management is preferred
? Experience in a field operations / implementation role is strongly preferred
? Able to analyze data in Excel (can perform complex functions) and clearly communicate findings. Experience in STATA, R or another statistical package is preferred
? Good humor, patience, and a humble approach to service
? Working knowledge of Kinyarwanda is required, strong oral and written English is preferred
? Willingness to be based in Rubengera for the length of the contract

Additional Requirements

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